Refund Policy

This page describes refund request rules for products purchased through Shoraxiliastyx channels.

Request period

Refund requests should be submitted within 14 calendar days after delivery unless Australian Consumer Law provides additional rights.

Eligibility

Requests are reviewed using order confirmation details, product condition where return is required, and legal obligations under applicable consumer law.

How to request

Send your request with order details to community@shoraxiliastyx.world. Our team will reply with next steps and required information.

Processing timeline

Approved refunds are processed using the original payment channel when feasible, typically within 10 business days after final review.

Consumer guarantee note

Where required by Australian Consumer Law, available remedies may include repair, replacement, or refund depending on the nature of the issue and statutory criteria.

Contact

Address: 155 Beach St, Port Melbourne VIC 3207, Australia
Phone: +611300784467